Settlement Announced In Uber Class Action Lawsuit

In somewhat surprising news, a settlement proposal has been announced in the class action lawsuit against Uber in the states of California and Massachusetts. The lawsuit involves worker classification (independent contractor / employee), unpaid tips and transparency in Uber’s deactivation process. I will soon provide in-depth analysis of the proposed settlement, but for now please take […]

REMINDER: Expiration Of Opt-Out Period For Uber Arbitration Provision

Please note: I do not work for Uber Technologies, Inc. I’m a driver and an independent contractor. The site is maintained as an educational resource for the rideshare community. Uber introduced a new contract for drivers on December 10th, 2015.  This contract included a new arbitration provision. As a driver myself, I feel it’s in […]

How I Earned Over $740 On New Year’s Eve Driving For Uber

I made over $740 on New Year’s Eve driving for Uber in Los Angeles and I’ll tell you how I did it. 0:00 Intro 0:13 My Plan For NYE 0:57 Breakdown Of My Rides 2:13 Bonus Surprise 3:42 $232 Fare / $184 Payout! 4:15 Thinking One Step Ahead 5:59 My Total Uber Earnings For New […]

Uber & Lyft On New Year’s Eve 2016 | Maximize Your Earnings

In this video, we look back at data from previous New Year’s Eves and forecast what to expect for NYE 2016. 0:00 Intro 0:44 Looking Back At Data From New Year’s Eve 2014 1:47 $228 Fare in 26 Minutes! 2:52 NYE 2015 Data 4:00 $211 Fare! 5:40 Sidecar, Lyft Rides & Totals 6:35 My Expectations, […]

Uber X Issues In LA: What’s Going On?

(See video below and be sure to watch fullscreen.) Weird activity in LA right now. Tuesday night around 11 PM. Not a very busy time. No Uber X available throughout much of the city. But also no surge pricing. Some kind of outage, maybe? Seems like Uber is having a lot of network issues lately. […]

Cancellations: How To Deal With Them Efficiently, For Uber & Lyft Drivers

In this video, I discuss some cancellation situations I’ve run into and effective strategies for dealing with them. 0:00 Intro 0:21 Faraway Requests 1:27 Too Many Passengers 3:02 Rider No-Shows 4:55 How Do You Deal With Cancellations? (Originally Published 4/20/2015 at Rideshare Genius Cancellations: How To Deal With Them Efficiently, For Uber, Lyft & Sidecar Drivers)

Wired Article: Insincere 5-Star Ratings: My Thoughts Interesting article that came across my feed this morning. The piece suggests that passengers routinely rate drivers 5 stars when the drivers actually deserve a lower rating. I have many passengers who tell me they do the same. And I always tell them they should be honest with the ratings, it keeps the best drivers […]

Uber System Down (Update: It’s Back Online)

Uber’s entire system seems to be down right now – websites, passenger apps, driver apps, etc… The domino effect has caused Lyft to go into PrimeTime pricing very quickly, and it’s a Thursday afternoon at 1 PM — not a normally busy time at all! Just goes to show you how much Uber has become […]